Privacy Policy

Effective September 28, 2026

Arbor City Homes LLC ("we", "us") rents single-family homes in Plattsmouth, Nebraska. This policy explains what information we collect when you contact us or rent from us, and how we use it.

Information we collect

Contact details you give us: name, phone number, email address.
Messages you send us by text message, voicemail, email, or our website chat, and our replies.
Rental information for tenants and applicants: application details, lease terms, payments, and maintenance requests, kept in our property-management software.

How we use it

To answer your questions about our homes, open houses, and applications.
To manage your lease: rent and payment notices, maintenance and repair scheduling, and property notices.
To coordinate repairs with the contractors who work on our homes.
To respond to emergencies at our properties.

We may use software tools, including automated assistants, to help draft replies to your messages. Our staff review messages before they are sent.

Text messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can stop text messages at any time by replying STOP. Reply HELP for help. Message frequency varies. Message and data rates may apply. See our Terms of Service for the full messaging terms.

Who we share information with

We do not sell your personal information. We share it only as needed to run our rental business:

Service providers that operate our communications and records on our behalf — our phone and text-message provider, our email provider, and our property-management software.
Contractors, only the details needed to complete a repair at your home (such as address, access instructions, and a contact number).
When required by law or to protect people or property.

How long we keep it

We keep messages and rental records for as long as needed to manage the tenancy or application and to meet legal and tax recordkeeping requirements.

Your choices

You may ask us what information we hold about you, or ask us to correct it, by contacting us below. You may opt out of text messages at any time by replying STOP.

Contact us

Arbor City Homes LLC
Email: leasing@arborcityhomes.com
Phone / text: (402) 207-9998